Allergen policy

Last updated: 12 September 2026

How Get Sweet handles allergen information for pre-packed sweets and custom Sweet Pouches. Always check the product page and packing slip for the order you receive. Final wording is pending solicitor approval.

The 14 UK statutory allergens

We maintain a fixed list of the 14 allergens required under UK food information rules. Product pages show which of those allergens are present in each sweet. Dietary flags (for example vegetarian or vegan) are separate preference labels and are not a substitute for allergen checks.

Pre-packed products

Ingredients and allergens are taken from our catalogue records for that product. We will not publish a product without ingredients and allergens completed. If a recipe changes upstream, we update the catalogue; older orders keep the snapshot frozen on the order record.

Sweet Pouches

A pouch’s allergens are the union of every sweet you put in it. We calculate that on the server from the live allocation — never as a hand-typed field. You will see the roll-up in the builder, at checkout, in the order confirmation and on the packing slip.

We pack mixed pouches in a shared workspace. Cross-contamination with other sweets (and therefore other allergens) is possible even if a sweet is not in your mix. If you have a serious allergy, please consider whether a Sweet Pouch is right for you, or contact us before ordering.

Checkout acknowledgement

When your basket includes a Sweet Pouch, checkout asks you to confirm you have read the allergen roll-up before paying.

Questions

Email hello@getsweet.co.uk. See also our privacy policy and terms.