Delivery information

Last updated: 12 September 2026

How Get Sweet delivers within the United Kingdom. We currently deliver to UK addresses only. Rates below match our checkout configuration.

Where we deliver

Mainland UK and other UK destinations supported by our carrier. We do not currently ship internationally.

Free delivery

Orders with a goods subtotal of £50.00 or more (after discounts, before delivery) qualify for free delivery, up to a packed weight of 10kg. Heavier orders may still attract a delivery charge even above the threshold.

Weight bands

Delivery is calculated from the weight of the products in your order. Current delivery bands:

• Up to 750g — £3.95 (Tracked 48)
• Up to 2kg — £5.95 (Tracked 48)
• Up to 5kg — £8.95 (Tracked 48)
• Up to 10kg — £12.95 (Tracked 24)
• Up to 20kg — £15.95 (Tracked 24)

Dispatch

We aim to dispatch same day for orders placed before 2pm on a packing day, subject to stock. You will receive tracking when the label is created. Timescales after handover are those of Royal Mail tracked services and are not guaranteed delivery dates.

Failed delivery

If a parcel cannot be delivered, follow the carrier’s instructions. If it is returned to us, contact hello@getsweet.co.uk and we will help rearrange where we can.

Related policies

See returns and cancellation, terms and allergen policy.